Using ProviderLink Help

ProviderLink Help provides detailed information and instructions on how to use ProviderLink in your daily work. Below is a brief description of the types of Help documentation and training available to ProviderLink users. Use the menu, on the left side of this screen, to view the Help topics. Click the book icon to expand and view all of the topics in a specific section.

Screen-level Help

Screen-level Help provides an overview of a specific screen in ProviderLink. This includes how to access the screen as well as a description and explanation of the screen's fields and menu options.

Screen-level Help is divided into sections that:
- explain the purpose of the screen
- how it is typically accessed
- briefly explanation how to use the features to complete a task (i.e., viewing patients on a specific work list)
- describe or explain each field, including ones in which data must be entered
- describe each option on the main menu bar at the top of the screen
- include warnings, tips, and notes as needed to provide additional information

ProviderLink Support Site

For additional documentation and eLearning courses on how to use ProviderLink, go to the ProviderLink Support site. Following is a list of training materials you can view and download.

• ProviderLink Release Notes
  ProviderLink Release Notes provide an overview of new features, product enhancements, and fixes that have been added in a specific release of the application. You can download and print the Release Notes.

• Manuals
  User training guides provide detailed instructions on how to use ProviderLink in your daily work (users) or administer the ProviderLink system (facility administrators). You can download and print the Training Guides.

• Tip Sheets
  Tip Sheets are detailed, one to four page documents that explain how to perform a task in ProviderLink in a step-by-step manner. You can download and print the Tip Sheets.

• eLearning Videos
  The eLearning videos are primarily for users new to ProviderLink to learn how to use the most common features that relate to their field of healthcare by viewing a series of online training classes.

• Virtual Print Solution (VPS) Installation
  Includes links to download the ProviderLink Virtual Print Solution. To print documents from another application and have them appear in ProviderLink, the installation of the ProviderLink Virtual Print Solution software is required on each user's computer or facility's network.